Odredbe i uvjeti korištenja

General terms and condition of use

The holder of the rights to the website www.pro-farma.hr is the company Pro-farma d.o.o. Pro-farma d.o.o. through the site www-pro-farma.hr offers service of sales of its range. By using the services on the website www.pro-farma.hr considers that users are in every moment familiar with these Terms and conditions of sale, and that they fully understand and accept it. These Terms and conditions of sale apply to the sale of the rights and obligations arising from the purchase of products or services through the web store www.pro-farma.hr, such rights and obligations shall be considered as an integral part of the Contract of Distance Selling between the customer as the final consumer and webshop www.pro-farma.hr.

The service provider of Internet sales through web shops www.pro-farma.hr is Pro-farma d.o.o., Dotrščinska 18, 10000 Zagreb, VAT: 43815034587.

Users are referred that before buying on the web store www.pro-farma.hr introduce with these Terms and conditions of sale. Pro-farma d.o.o. reserves the right to modify these Terms, and with any change to these Terms, the users will be informed from the pages of a web store www.pro-farma.hr, and Pro-farma d.o.o. will not be responsible for any consequences arising from such changes. Changes in Terms and conditions of sale take effect by publishing on website of web store www.pro-farma.hr.

Pro-farma d.o.o. reserves the right to change, restriction or termination of the website www.pro-farma.hr at any time without prior notice, including partially or completely restrict access to and provision of services to users who violate provisions of these Terms and conditions of sale, as well as the General Conditions of Use.

Using of web services www.pro-farma.hr is allowed only to adults. The use of web shop www.pro-farma.hr by children or minors are not allowed, and the parents and / or guardians are obliged to take care of it, otherwise assume all rights, obligations and consequences of such use, and the Pro-farma d.o.o. is not responsible for any consequences of such use.

Purchased products are used at your own risk and Pro-farma d.o.o. not in any way responsible for any consequences of their use.

Shipping and delivery conditions

Shipping cost are calculated automatically when customer purchase products and prepares his bill on which are the price of purchased products and the price of shipping.

Shipping cost will be shown in the shopping cart with the price of the purchase products.

Shipping cost on Croatian territory was set at _______regardless of weight , volume or customer address.

For orders exceeding a value of 1.000,00 kn, and are delivered on Croatian territory, the customer do not pays the shipping cost.

Time of delivery of ordered products on the Croatian territory, where it is stated that there are in stock, is 3 working days of closed orders, with the exception of the Croatian islands and products with a special note.

Time of delivery of the product in which it is stated that there are in stock, for the Croatian islands is to 7 working days of closed orders.

For time delivery of products in which it is stated that they are not available at the time of the order, the customer will be informed at each order separately.

In case of changes in service of delivery or any other relevant circumstances for the execution of the order, the customer will be notified immediately.


All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

Hrvatska (po cjeniku Hrvatske pošte za HP ekspres)


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The main characteristics of the product , method of use , price , special campaign and benefits , methods of payment and delivery apply to those that are in effect at the time of closed orders. These data will be indicated with each product.

The price of the product, which included the amount of VAT and the cost of shipping, are visible in the shopping cart before the conclusion of the order. The cost of shipping can be seen even on some other sites within the web shop www.pro-farma.hr.

All the information on the certificate of purchase based on electronic orders shall be delivered to the customer's e-mail address specified in the registration / order, or in the shopping basket when entering data at the conclusion of the order. All prices are in Croatian Kuna (HRK). All prices include VAT.

If the customer does not receive notice of the order confirmation, there is a possibility that the erroneously entered wrong email address. In this case, we invite customers to contact us at: shop@pro-farma.hr when the customer service will check whether the order was received.

If you are not sure how to make a purchase, please contact us at the number ________ and we will help you fill your shopping cart.

Izjava o sigurnosti

T-Com Pay Way primjenjuje najmodernije standarde u zaštiti podataka - Secure Socket Layer (SSL) protokol sa 128-bitnom enkripcijom podataka i MD5 algoritam. ISO 8583 protokol osigurava da se razmjena podataka između T-Com sustava i autorizacijskih centara kartičnih kuća obavlja u privatnoj mreži, koja je od neautoriziranog pristupa zaštićena dvostrukim slojem "vatrozida" (firewalla).